Privacy Policy
Privacy Policy
Last Orders Book
Last updated: September 2025
Website: https://www.lastordersbook.com
1. Introduction
Last Orders Book (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. By using our site, you accept the practices described in this policy.
2. What Information We Collect
We may collect and process the following types of personal information:
Contact Information: name, email address, phone number, mailing address.
Account / Transaction Information: if you sign up for accounts, make purchases or payments, order books, etc.
Usage Data: IP address, browser type, device type, operating system, pages you visit, time of visits, and how you interact with our site (analytics data).
Cookies and Tracking Technologies: cookies, beacons, web beacons, pixels, analytics tools for understanding site usage, security, preferences.
Other Information You Provide: messages you send us, feedback, support requests, or other communications.
3. How We Use Your Information
We use your personal information for the following purposes:
To deliver products and services you have requested (e.g. processing orders, payments, shipping).
To communicate with you about your account or purchases (e.g. order confirmations, changes, support).
To provide customer support and respond to your inquiries.
To send you information, newsletters, or promotional material, if you’ve opted in.
To improve our website and services — analysing usage, testing features, responding to feedback.
To detect, prevent, or respond to fraud, security issues, or abuse.
As required by law, or to comply with legal obligations.
4. Disclosure of Information
We may disclose your personal information:
To Service Providers / Contractors who help us with operations (e.g. payment processors, shipping companies, email service providers, analytics providers).
To Third Parties you authorize.
When required by law, or in response to legal process (court orders, law enforcement).
If we are involved in a merger, acquisition, sale of assets, or similar corporate event — your information may be transferred.
To protect our rights, property or safety, or those of others.
5. Data Storage, Security, Retention
We will store your personal data on secure servers and take reasonable security measures to protect it from unauthorised access, disclosure, alteration, or destruction.
We retain your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, enforce our agreements, or for as long as required under law.
If you request deletion of your data, we will handle that according to applicable law and subject to any overriding legal obligations.
6. Cookies & Tracking, and Third-Party Tools
We use cookies and similar tracking technologies to understand how users use our site, to provide personalized experiences, to remember preferences, and for analytics.
You may decline cookies via your browser settings, but note that some parts of the site may not function properly without them.
We may use third-party tools (such as Google Analytics, etc.) for analytics, performance measurement, advertising, etc. These third parties may collect information as per their own privacy policies.
7. Your Rights
Depending on where you are located, you may have rights in relation to your personal information. These may include:
Right to access your personal information and request a copy.
Right to correct or update inaccurate or incomplete data.
Right to request deletion of your personal information, subject to applicable legal obligations.
Right to object to or limit certain types of processing (e.g. direct marketing).
Right to revoke consent where consent is the basis for processing.
Right to lodge a complaint with a regulatory authority if you believe your rights are violated.
8. International Transfers
If any personal data is transferred to, stored in, or processed in countries outside Australia, we will ensure there are safeguards in place (contractual, technical, organisational) to protect that data in line with relevant legal requirements.
9. Children
Our services are not intended for children under 16. We do not knowingly collect personal information from children under that age. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this website, and update the “Last updated” date. We encourage you to review this policy periodically to stay informed of any changes.
11. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Last Orders Book
Email: penny@casualfridayco.com.au